Strong business value use cases drive adoption and scaling

Governance teams need to focus on intent and build strong use cases. The governance team should:

Demonstrate why governance exists and allows business leaders to see the relevance
Build sponsorship, adoption and gather support when value is clearly articulated

Help the business see governance as a strategic enabler.

Executive management is more likely to invest in data initiatives when they understand the 'why.'”

Della Shea

Use case adoption
Successfully adopting use cases is crucial for effective governance.
The following checklist helps garner support for governance initiatives.

Adapt | Ensure each user story described in the use case is delivered and meets persona needs and expectations

Facilitate | Collect feedback, identify friction points, simplify or automate processes to enhance user experience

Educate | Enable users through webinars, workshops and hands-on sessions. Showcase “The art of possible” and support learning through certifications

Communicate | Inform users of new use cases , share updates and highlight success stories

Promote | Celebrate milestones, highlight contributions and drive adoption by recognizing top users and team efforts

Monitor | Track progress and measure value delivered against the expected outcomes

Use case playbook
Our playbook and action plan offers well-defined objectives and success criteria
and helps everyone understand what needs to be achieved and why. Here is a recommended approach to enabling cross-functional alignment that helps all stakeholders work toward a common goal.